Our Sales Policy

There are a few items that can't be returned or refunded:

  • Sale items
  • Gift cards
  • Personalized items
  • Bundled items at discounted rates, e.g. "2 for 7.99" (unless the entire bundle is returned)
  • Items you have already used 

However, if your item is damaged or defective, these exceptions do not apply. In this case, we'll take care of it and work with you to find the best solution.

Our Returns Address
To start a return, you can contact us at Please note that returns will need to be sent & paid for by yourself and then sent to the following address: 59 Headlands, Kenfig Hill, CF33 6GB